Two organisations have driven the increasing use of quality indicators in health care, The Institute of Medicine (IOM) and the Institute for Healthcare Improvement (IHI). These organisations have both advocated for and advanced the area of performance reporting systems in healthcare. The IHI was responsible for developing a system of metrics known as Whole System Measures (WSMs) which the CMH SLMs are based on. These measures aim to be indicators that are easy to capture and are designed to provide organisational leaders with data that
- Allow the organization to compare itself to similar organizations.”
- Give us an example of a reporting requirement to the federal government? How are you doing overall?